Conducting Workplace Investigations Training – Remote Learning Programme

NEW DATES: Tuesday 26 May, Thursday 28 May, Tuesday 2 June & Thursday 4 June 2026

This programme is ideal for anyone who is interested in:

• Best practice in conducting a workplace investigation
• Enhancing your complaint handling processes
• Applying victim-centric and trauma informed processes
• Reducing inappropriate workplace behaviour
• Compliance with Psychosocial Regulations

Justitia offers this programme to support investigators and organisations build their capacity in this important area. Failure by an employer to conduct timely, thorough and fair investigations exposes the organisation to risk.

Our programme provides an opportunity to hone skills as well as workshop how to deal with typically difficult scenarios and investigation challenges. Whilst this programme is for participants with some experience conducting a workplace investigation, it can be tailored to the needs of investigators and managers with varying levels of experience.

We explain the key principles for conducting workplace investigations through Justitia’s Six Step process. Topics covered include:

• Determining whether a formal investigation is necessary
• Challenges with scoping an investigation
• Communications during an investigation
• Drafting effective allegations
• Considerations when gathering and assessing evidence
• Interview techniques and trauma-informed approaches
• Update on procedural fairness and assessing credibility
• Record-keeping and confidentiality
• Fundamentals in writing a report

The programme is based on adult learning principles and was developed by experienced workplace investigators who are also practicing employment lawyers. Training content is presented via the discussion of a typical investigation scenario, a complimentary detailed workbook, and tempates.

Participants are encouraged to bring along their challenging situations for discussion.

Who should attend?

The programme is ideal for anyone who conducts workplace investigations in-house, an investigator looking to refresh their skills, or someone who oversees investigations.

Why Justitia?

Justitia lawyers are highly sought after for our expertise in conducting and advising on complex and sensitive workplace investigations.

We are passionate about helping clients build their own internal capacity to conduct fair and effective investigations.

We are experienced in creating a supportive learning experience online through highly-interactive, evenly-paced and accessible sessions. We record our sessions, so participants can catch up if they miss one.

Group sizes are kept small to increase interaction and encourage questions and group discussion.

Justitia’s programme is presented by Korina Leoncio and Ffion Whaley. Both are experienced investigators and trainers, working in particular in environments that require a careful, trauma-informed approach. They are experienced in conducting workplace investigations dealing with complex and sensitive issues. Both Korina and Ffion provide invaluable support to in-house HR teams conducting internal investigations.

Justitia’s founding partner Sarah Rey developed the programme with the needs of HR and investigation teams in mind. Sarah has 25+ years’ investigations experience, is AWI-certified and a leader in the workplace investigations industry. She founded the Australasian chapter of the Association of Workplace Investigators (US), was AWI director for four years, and led the AWI committee in 2024 which developed Australia’s first ‘Guiding Principles‘ for conducting fair and independent workplace investigations.

Course Duration

Our programme is delivered over two weeks, comprising two, 2-hour sessions each week (Tuesday and Thursday), starting at 9:30am.

The programme includes independent study, consisting of pre-reading and optional homework, in addition to the eight contact hours (online).

What others have said about the benefits of our training

“The four workshops were perfect. It was easier to tackle the content and the regularity made it easy to consolidate the learning. I wouldn’t have absorbed the same level of knowledge if the session was one long day. Having four sessions gave me time to reflect and consolidate on each section of the content.”

“Working alone/remotely here in the country and absent colleagues with whom I can routinely bounce ideas or be mentored it was a delight to participate and learn from you both these past couple of weeks. I hope to be able to engage with Justitia further in the future.”

“I really enjoyed working with the others and being able to do some role playing – it was definitely nerve wracking as an investigator wanting to probe compared to being a quiet “Catherine”. I also enjoyed having the speakers on board talking about their experiences and touching on aspects that I had never really thought about. The templates you have provided will 100% be helpful as I grow in my career within HR. The both of you were great facilitators and very helpful in each session. I honestly wish it was longer ha-ha.”

Price

You can register for this course for $2,299 inc. GST. A licence to use Justitia’s five key template documents within your organisation is included in the programme fee. These are valued at $600 inc. GST.

If you would like to roll this programme out in your organisation, we can discuss your requirements.

Learning Outcomes

At the conclusion of this programme, participants will:

• Increase confidence in understanding the A to Z of workplace investigations
• Be familiar with a best practice process for carrying out an investigation
• Enhance skills for conducting a procedurally fair investigation
• Understand common challenges faced by investigators
• Learn more about record keeping, confidentiality, legal professional privilege